Shipping Policy

Effective Date: February 25, 2025

At BESTOPIS, we are committed to providing reliable and efficient shipping services to ensure a seamless shopping experience. This Shipping Policy outlines our shipping methods, estimated delivery times, costs, and other essential details regarding order fulfillment.

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after payment is received. Once your order is processed, you will receive a confirmation email with tracking details. During high-demand periods, processing times may be extended, but we will notify you in case of delays.

2. Shipping Methods and Estimated Delivery Times

We offer both domestic and international shipping with various options depending on your location:

  • United States Shipping:

    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-4 business days
    • Overnight Shipping: 1-2 business days

  • International Shipping:

    • Standard International: 7-14 business days
    • Express International: 5-10 business days

Shipping times are estimates and may be affected by factors such as customs delays, weather conditions, or unforeseen carrier issues.

3. Shipping Costs

Shipping rates vary depending on your location, order weight, and chosen delivery method. Shipping costs will be calculated at checkout before payment. Occasionally, we offer free shipping promotions for eligible orders, which will be clearly stated on our website.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can track your shipment directly through the carrier’s website. If you do not receive tracking information within 3 business days after placing your order, please contact us at contact@bestopis.xyz.

5. Customs, Duties, and Taxes (International Orders)

For international shipments, customs fees, import duties, and taxes may apply depending on your country’s regulations. These charges are not included in our pricing and are the responsibility of the customer. We recommend checking with your local customs office to understand potential additional costs before placing an order.

6. Undeliverable or Lost Packages

  • If a package is returned to us due to an incorrect shipping address provided by the customer, additional shipping fees may apply for reshipment.
  • If your package is lost in transit, please contact our support team immediately. We will work with the carrier to locate your package or provide a suitable resolution.
  • BESTOPIS is not responsible for lost or stolen packages once marked as “Delivered” by the carrier. Please ensure a secure delivery location.

7. Damaged or Delayed Shipments

If your order arrives damaged, please contact us within 7 days of receipt with photos of the damaged product and packaging. We will assess the issue and provide a replacement or refund as necessary. Shipping delays caused by external factors (e.g., weather disruptions, carrier strikes) are beyond our control, but we will do our best to assist you.

8. Changes to Shipping Address

If you need to modify your shipping address after placing an order, please contact us within 12 hours. Once an order is shipped, we are unable to make address changes.

9. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please reach out to us: